Get in Touch
Questions about livestock, orders, or aquarium services? We’re here to help.
Fastest response: email or the form below. For urgent store questions, call during business hours.
Arrive Alive Guarantee • Expert Packing • Fast Shipping
Store Hours
Mon–Sat: 11 AM – 6 PM
Sun: 12 PM – 5 PM
Prefer to talk in person?
Stop by our Boulder shop — we’re happy to help with setup, supplies, and livestock questions.
Send us a message using the form below. We typically reply within 1 business day.
For urgent questions, please call during business hours.
Frequently Asked Questions
Quick answers to common questions—if you don’t see what you need, send us a note.
Inventory changes quickly — call the store or use the form and include the species name + quantity.
Include full common name + scientific name (if known), size preference, and your tank details.
Yes — choose “Services” in the form topic so we route it correctly.
For online orders and shipping policies, visit our Shipping page. If it’s about an existing order, include your order number.
We can often help — include your timeline and what you’re looking for.
Share tank size, filtration, recent changes, and water parameters—our team can point you in the right direction.
Parking available nearby.