Properly acclimating your newly arrived fish is key to making sure they adapt to their new aquarium quickly and successfully. Proper acclimation can make the difference between a thriving, healthy fish and one that struggles or gets sick after arrival. We have developed these acclimation procedures for your benefit,and to ensure the last step of the journey from the shipping bags to your tanks is as stress free as possible for your new arrivals. If you receive a fish or invertebrate that appears dead on arrival or struggling, please consult our guarantee for what to do next
Although we do our best to ensure your fish are healthy and thriving before shipping, we still strongly recommend quarantining ANY new arrival for at least 2 weeks in a dedicated quarantine tank. This will not only reduce the risk of introducing disease into your display tanks, it will also allow your new arrivals to recover from shipping and begin feeding in a stress-free environment.