- Order is placed and received by us.
- You receive a confirmation email.
- We email within 2 business days to confirm the shipment delivery day and time.
- Livestock is packed in heavy duty fish bags with oxygen and necessary heat or ice packs and shipped in sturdy styrofoam/cardboard boxes.
- Tracking information is emailed as soon as the shipment leaves.
- You are on hand to receive your order when it is delivered.
- Follow strict acclimation procedure for your new livestock.
- Call or email at any point with questions or concerns.
We have established relationships with exporters and collectors in over 20 countries allowing us to maintain an enormous selection of aquarium fish, invertebrates, plants and corals. From long time favorites to one-of-a-kind rarities our wide our extensive network of suppliers allows us to offer the best selection online and in store.
All of our livestock is quarantined before shipping, feeding well, and cared for with the highest of standards.
Live arrival is guaranteed! See our FAQ for our terms and conditions
We import most of our fish and invertebrates directly from suppliers overseas, allowing us to offer better control over and transparency with our supply chain. All of our stock is identified by country or region of origin and wild collected fish include detailed information about their river of origin whenever possible.
Shipping live fish can be a complicated process, but we make it easy on you with our years of experience and thousands of successful shipments under our belt. Our shipping practices and policies are all designed with the goal of getting your new fish to you as efficiently, and safely as possible.